Contact Our Team
Whether you have technical questions, feature suggestions, or business inquiries, our team responds within 24 hours on business days.
Office Location
Remote First - Global Team
Business Hours
Mon-Fri 9:00 AM - 6:00 PM (PST)
Service Languages
English and major world languages (via AI translation)
support@gqv.ai
Frequently Asked Questions
Before contacting us, you might find your answer here
We aim to respond to all inquiries within 24 hours on business days (Monday-Friday, 9 AM - 6 PM PST). Technical issues and bug reports are prioritized. Response times may be longer on weekends and holidays. For urgent matters, please email support@gqv.ai with 'URGENT' in the subject line.
For detailed technical support or bug reports, we recommend using email for better tracking and handling. For quick inquiries, you can reach us through social media. For business partnerships, please email directly to support@gqv.ai.
Our support team primarily operates in English. For other major world languages, we use AI-powered translation to communicate effectively. While we strive for accurate translations, English responses may be most precise. Feel free to communicate in your preferred language.
First, please send an email detailing your partnership needs and company background. We'll provide an initial assessment and response within 24 hours. If both parties are interested in proceeding, we'll arrange an online meeting to discuss the proposal in detail and provide customized partnership recommendations.
Yes! Select 'Business Inquiries' in the contact form and mention you'd like a walkthrough. We'll set up a call to show you the platform and answer any questions.
We'll confirm receipt via email and keep you updated as we work on your issue. For urgent matters, reply to the confirmation email or reach out at support@gqv.ai.