Contact Us
We're Here to Help
Whether you have technical questions, feature suggestions, or business inquiries, our team takes every message seriously. Choose your preferred contact method, and we'll respond within 24 hours on business days.
Get in Touch
Fill out the form below and we'll respond within 24 hours
Office Location
Remote First - Global Team
Business Hours
Mon-Fri 9:00 AM - 6:00 PM (PST)
Service Languages
English and major world languages (via AI translation)
Choose Contact Type
Select the appropriate category for your needs and we'll assign the right team to assist you
Technical Support
Having issues? Our technical team is ready to help
- Feature guidance
- Account issues
- API integration
Business Inquiries
Explore partnership opportunities and create value together
- Enterprise solutions
- Volume licensing
- Strategic partnerships
Bug Reports
Found an issue? Help us improve our product
- Feature bugs
- Performance issues
- Compatibility problems
Feature Suggestions
Have great ideas? We're listening
- New feature proposals
- Improvement suggestions
- UX feedback
Frequently Asked Questions
Before contacting us, you might find your answer here
We aim to respond to all inquiries within 24 hours on business days (Monday-Friday, 9 AM - 6 PM PST). Technical issues and bug reports are prioritized. Response times may be longer on weekends and holidays. For urgent matters, please email support@gqv.ai with 'URGENT' in the subject line.
For detailed technical support or bug reports, we recommend using email for better tracking and handling. For quick inquiries, you can reach us through social media. For business partnerships, please email directly to support@gqv.ai.
Our support team primarily operates in English. For other major world languages, we use AI-powered translation to communicate effectively. While we strive for accurate translations, English responses may be most precise. Feel free to communicate in your preferred language.
First, please send an email detailing your partnership needs and company background. We'll provide an initial assessment and response within 24 hours. If both parties are interested in proceeding, we'll arrange an online meeting to discuss the proposal in detail and provide customized partnership recommendations.
Absolutely! Enterprise users can request a one-on-one product demo. Please select 'Business Inquiries' in the contact form and indicate that you need a product demo. We'll arrange a dedicated product expert to demonstrate our solutions.
After you submit an issue, we'll send you a tracking number via email. You can use this number to check the progress at any time. We'll also proactively update you at each key milestone of the resolution process.
Still have questions?